Responsible Gaming

To help players manage their gambling, a tool is available to set personal limits. These limits allow clients to control how much they deposit, lose, wager, or spend in a game. Limits can be set for a day, week, or month, helping players stay within their personal boundaries and prevent excessive gambling.

Limits can be changed anytime. If a limit is decreased, the change will take effect immediately. If a player wants to increase a limit, the change will only happen after email confirmation and once the previous limit expires. This is done to help prevent rash decisions.

There are different types of personal limits that players can use to manage their gaming habits:

1. Deposit Limit: This limit sets how much a player can deposit into their account each day, week, or month. This helps players avoid spending more money than they can afford.
2. Loss Limit: This limit helps players control how much they can lose in a day, week, or month. Losses are based on the original deposit, not the winnings. For example, if a player deposits €50 and sets a loss limit of €10, they can lose up to €10, even if they win money. This is because the loss is calculated based on the deposit amount.
3. Wager Limit: This limit sets how much a player can wager over a certain period (daily, weekly, or monthly). It helps players stay in control of their betting amounts.
4. Cooling-Off Period: A cooling-off period lets players take a break from gambling. This can range from one day to six months. During this time, players cannot deposit money or take part in promotions. They can still withdraw funds. When the cooling-off period ends, the account will be automatically reactivated.
5. Self-Exclusion Limit: Players can choose to self-exclude for a period, ranging from a few days to several years, or even permanently. During this time, their account will be disabled, and they will not receive promotional materials. If a player decides to self-exclude, they can no longer log into their account until the period ends. To withdraw funds, they will need to contact support.

If gambling becomes a problem, there are many organizations that provide help and support. These organizations offer counseling and advice for people struggling with gambling issues. Bettors can reach out to these organizations for support. Some of the trusted organizations include:

• Gamblers Anonymous;
• GamCare;
• Gambling Therapy.

These organizations can offer support and provide useful information on managing gambling habits.

Our casino only accepts players who are at least 18 years old. We use various methods to prevent minors from accessing the site. If a player is underage, they will not be able to register or play. We may also ask for proof of identity to ensure players meet the legal age requirement.
Despite these measures, there is still a risk that minors may try to register. Therefore, it is important for parents to take steps to protect their children from online gambling sites. Several software programs are available to help block access to these sites.

These resources can assist in protecting minors:

• CyberPatrol;
• GamBlock®;
• Solid Oak Software;
• Net Nanny.

By using these tools, parents can help ensure that children stay safe and cannot access gambling sites.